Recently, there has been a rise in Amazon intellectual property complaints. That results in account and listing suspensions needlessly. This is something that sellers should understand.
Because the suspension is the most challenging thing, you will have to deal with Amazon sellers. If you ask other sellers, they will tell you that it is difficult to reactivate the Amazon seller account, especially if you have no prior knowledge of how this works.
What are Intellectual Property Complaints?
Copyright, trademarks, and patents are the three types of intellectual property complaints(IP).
- A trademark protects a name, logo, or design used to identify the source of products or services. A trade dress is a subset of a trademark defined as “the general look and image in the market of a product or a business enterprise.” Trade dress for a product is typically comprised of packaging and labels. In addition, it usually includes design and decor for a business.”
- Original works of creation, such as books, poems, or musical compositions, are protected by copyright law.
- Patents protect ideas, such as innovations or technical procedures.
How to Reinstate Your Amazon Seller Account?
When Amazon sellers get intellectual property complaints, the initial step is usually to contact the rights owner to determine the cause of their complaint. This procedure typically entails multiple emails or letter exchanges with the rights holder.
But, in case you are suspended, you are unable to contact Amazon suspension support. One thing you must understand is that Amazon suspended your account for a reason. So, you will definitely have to deal with all of this on your own.
With that in mind, here are some steps you can do to reinstate your account simply.
Understand the Main Cause of Your Suspension
Figure out why Amazon suspended your account in the first place. If you can’t do this, you’ll have a hard time moving forward. If you want to succeed in developing your plan of action, you must take the first step correctly.
Read Amazon’s Suspension Notice
When Amazon suspends your account, they will provide a reason for the suspension. Don’t worry. Amazon will never suspend your account unfairly. This means you may be sure that Amazon has thoroughly investigated the reason your account was flagged. You can also double-check the various causes there.
Review Your Seller Information
It is not sufficient to rely on Amazon’s suspension notification when attempting to learn the reason for your suspension. You should also go over your seller information to see any errors in your listings, products, or customer reviews. This information is available in the “Customer Metrics” section of your seller account.
Create a Plan of Action
You cannot reactivate your Amazon seller account unless you have received a suspension appeal letter. This letter will serve as the foundation for the reinstatement procedure. Following an investigation and data collection, you must now develop your plan of action.
Plan of Action: What Does This Mean and Cover?
In your suspension letters, you should provide a plan of action. It is a method for you to reactivate your Amazon seller account. Your POA should address the following, according to Amazon’s guidelines:
- The root cause that led to the issue.
- The actions you will take to resolve the issue.
- The steps that you will follow to stop the same issue from happening again.
Final Thoughts
Amazon is an excellent resource for businesses looking to market their items on a global scale. However, these enterprises must defend themselves against intellectual property complaints on their products. As well as be proactive to never infringe on the IP rights of another party. It takes time and effort.
But it is possible to keep your Amazon account active while running a profitable business. Of course, every seller’s primary worry is increasing revenues, maintaining success in their field, and avoiding Amazon appeals.
Intellectual property complaints can be confusing. Therefore you and your company must have a basic understanding of the law.
The most important thing for you right now is to restore your seller account. Unfortunately, though, It can be hard to cope with. That is why you have to leave it to the industry pros. However, Amazon Appellate will indeed reinstate your Amazon seller account in little time.
